- How do I get a replacement phone from Sprint?
- What is covered under Sprint Complete?
- Will Sprint take back a cracked phone?
- How do I know if I have Sprint Complete?
- How does Sprint Complete storage work?
- Can I add insurance to my Sprint phone?
- How long does it take to get a sprint replacement phone?
- Will Sprint send me a new phone?
- Will Sprint give me a new phone if I lost mine?
- What happens if you lose a sprint leased phone?
- Will Sprint take a cracked phone for trade in?
- How much is sprints damage device fee?
- Is Sprint complete a monthly payment?
- Does Sprint cover lost phones?
- How much does it cost to replace a stolen phone with Sprint?
- Does Sprint insurance cover cracked screen?
- How much does sprint complete cost?
- How does Sprint protection plan work?
How do I get a replacement phone from Sprint?
File an Equipment Replacement Program insurance claimIf your device is lost or stolen, contact us immediately at 1-888-211-4727 to suspend your service.Be sure to file your claim within 60 days of the loss.Phones: To file your claim or check your claim status online, go to www.phoneclaim.com/sprint or call Asurion Customer Care at 1-800-584-3666.More items….
What is covered under Sprint Complete?
Sprint Complete keeps you connected with replacement, repair and support options you can count on. … $29 cracked screen repair at one of 450 Sprint repair stores, or schedule a Tech Expert visit to your home or office. Unlimited automatic, high resolution backup for photos and videos.
Will Sprint take back a cracked phone?
If your device is damaged and you are preparing to return it, you have a few choices: If you have Sprint Complete protection you can have your device repaired. There may be a fee or deductible for some repairs and/or replacements. … You can pay a damaged device fee to return it as is.
How do I know if I have Sprint Complete?
You can check My Sprint or your printed monthly bill to see if you have Total Equipment Protection (TEP), the Equipment Service & Repair Program (ESRP) or the Equipment Replacement Program (ERP). To check your plan add-ons list on My Sprint: Sign in to My Sprint with an account admin username and password.
How does Sprint Complete storage work?
The Complete Storage app is available for Android devices. 5 GB storage included at no cost—every Sprint customer is eligible. Sprint Complete customers receive Unlimited storage.
Can I add insurance to my Sprint phone?
If eligible, you have options: see an in-store Retail Consultant, log-in to My Sprint and do it yourself, or call 1-800-584-3666 and have an Asurion representative assist you. After 30 days, Sprint Complete can be added with a paid in-store repair at any Sprint repair location.
How long does it take to get a sprint replacement phone?
Usually only takes about 1-3 days unless the phone is on back order.
Will Sprint send me a new phone?
If your device is lost or stolen, receive a replacement as soon as the next business day, saving you hundreds on the full retail cost to replace your device.
Will Sprint give me a new phone if I lost mine?
If your device is lost or stolen If you have Sprint device protection, simply start a claim for a lost or stolen device. You’ll save hundreds on the full retail cost of a new replacement device with next-day replacement in most cases.
What happens if you lose a sprint leased phone?
If you’re worried about damaging or losing your Sprint cell phone, you should sign up for Sprint Complete when you first lease your phone. The basic service will cost you just $9/month on top of your current handset repayments and will give you: Sprint’s repair and next-day replacement service.
Will Sprint take a cracked phone for trade in?
You can chose to return the device with the cracked screen and a Damage fee will apply. We will inspect the condition your leased device when we receive it. It must be received in good working condition or we will charge you a Damaged Device Fee of up to the total device value depending on the extent of the damage.
How much is sprints damage device fee?
For Sprint Complete customers there is no additional charge for device malfunctions. Within the first 24 months, for the first two screen damage claims, a $29 Service Fee applies. For all other types of Accidental Damage from Handling (ADH), a $99 Service Fee applies to the first two claims within 24 months.
Is Sprint complete a monthly payment?
The monthly cost of Sprint Complete is from $9 to $17, and it covers iPhones, Android phones, tablets and smartwatches. For comparison, AppleCare for the iPhone XS and iPhone XS Max starts at $10 a month and goes up to $15 a month if you add theft and loss protection, which is included with Sprint Complete.
Does Sprint cover lost phones?
With Sprint’s quick repair and replacement, you’ll have your phone back in no time at all. … Sprint’s next-day insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases.
How much does it cost to replace a stolen phone with Sprint?
If you do you can file a claim here; http://www.phoneclaim.com/sprint There will be a $50 or $100 deductable depending on what phone it was.
Does Sprint insurance cover cracked screen?
Sprint Complete covers defects after the standard warranty expires, accidental damage and theft and loss. All screen repairs cost $29, and other repairs range between $25 and $140. Theft and loss replacement fees range from $50 to $275.
How much does sprint complete cost?
The Cost of Sprint Complete is $15/month for most phones, $19/month for the latest and most expensive ones. This makes the carrier’s coverage pricier than AT&T’s and Verizon’s, though unlike those two carriers it also include Apple Care enrollment for eligible devices.
How does Sprint protection plan work?
The basic insurance policies apply as well. If you damage your phone, Sprint will repair or replace the phone. There is a deductible of $50 or $100, depending on the cost of the phone covered. The Sprint Total Equipment Protection Plan can help people who have a knack for damaging or misplacing phones.